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Welcome to UBHOME US Official Store
Thank you for shopping with UBHOME. We’re committed to providing fast, reliable shipping to ensure your order arrives safely and on time. Below are our shipping terms and conditions:
All orders are processed and prepared for shipment within 1-2 business days (excluding weekends and holidays)./p>
Standard delivery typically takes 2-7 business days after processing, depending on your location relative to our warehouses.
No shipments are made on weekends or public holidays.
During peak seasons or high order volumes, deliveries may experience short delays.
If significant delays occur, we will proactively notify you via email.
For more details, please check our shipping and delivery policy.
UBHOME Warranty—Simple & Hassle-Free Protection.
At UBHOME, we make warranty claims effortless—especially for customers who purchase through our official online store. Just provide your order details or proof of purchase, and we’ll handle the rest. No complicated forms, no runaround.
This standard warranty covers all products sold through authorized retailers and our official store, so you can shop with confidence.
For more details, please visit our warranty policy:
UBHOME Warranty Policy
We accept product returns. Our return policy allows customers to request a return within 30 business days of delivery without needing to provide a reason, as long as the product meets our return conditions.
Once your returned item is received and inspected at our warehouse, we will process your refund within 5 business days.
If you need to return an item, contact our customer service team or use the support channels listed on the UBHOME Official Store.
For more details, please visit our return and refund policy here: Return and Refund Policy
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