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Who Are We?
UBHOME. A UBTECH INNOVATION
Established in 2012,
UBTECH
ROBOTICS CORP LTD (stock code: 9880.HK) is a leading humanoid robots and smart
service robots company. With 2000+ employees, including 1000+ R&D staff.
UBHOME
is a brand owned by UBTECH Robotics, which focuses on design and development in
the
field of robotic lawn mower AI products.
2,450 +
Globally granted patent
2,000 +
Total employees
1000 +
Robotics R&D engineers
There are over 2,450 granted patents globally, with
invention patents constituting nearly 60% of the
total.
The overseas patents exceed 450+, distributed as
follows: 81.5% in China, 16.2% in Europe and
America,
and 2% in Japan and South Korea.
New Users
Q1: Do new users get any instant discounts?
A: Yes! Subscribe to our newsletter with your email and unlock an exclusive 5% OFF coupon for your first order. This discount code can be combined with promotional products.
Q2: What’s included in UBHOME’s warranty policy?
A: All UBHOME machines and accessories come with a 2-year warranty (blades are not warranted and are naturally consumable products). Please register your device within 30 days of purchase for worry-free support.
Q3: Is there free shipping for small orders?
A:Absolutely! Enjoy free standard shipping on all orders over $49.99 (contiguous U.S. only).
Q4: How can I stay updated on promotions?
A:Follow us on social media (@UbhomeOfficial) or enable app notifications to access:
- Flash Sales: Limited-time price drops on top-rated products.
- Holiday Bundles: Discounted kits (e.g., mower + spare blades).
- Member-Only Deals: Extra perks for newsletter subscribers.
Q5: Are there surprise rewards beyond discounts?
A:Yes! We randomly reward users with:
- Free Accessories: Extra blades, charging cables, or lawn care kits.
- Lucky Draw Entries: Spend over $1,699 to qualify for monthly tech giveaways (e.g., smart garden gadgets).
Affiliate Program
Q1: What commission rates can I earn as an affiliate partner?
A:Base Commission:
- Earn 10% of sales for every valid order generated through your unique referral link in 30 days.
Tiered Bonuses:
- Upgrade to 12% commission if your monthly sales exceed $5,000.
- Earn up to 15% commission for monthly sales over $10,000.
Q2: Are there cash rewards beyond commissions?
A:Yes! We offer multiple incentive programs:
- New Partner Sprint Bonus: Earn an extra 50 cash ∗∗if you generate ∗∗ 3,000+ in sales within your first 60 days.
- Quarterly Top Performer Rewards: The top 3 affiliates each quarter win 100–300 cash prizes and a featured spot on our website’s "Hall of Fame."
Q3: What promotional support does UBHOME provide?
A:You’ll receive full support to maximize your success:
- Exclusive Marketing Toolkit: Download high-res product images, videos, and copywriting templates.
- Real-Time Analytics Dashboard: Track clicks, conversions, and earnings to refine your strategy.
- 1-on-1 Consulting: Priority access to marketing experts for personalized guidance (available to partners with $5,000+ monthly sales).
Q4: What long-term benefits do loyal partners receive?
A:We reward dedication withpremium perks:
- Annual VIP Club: Partners with $20,000+ yearly sales gain early access to new products, exclusive discount codes, and invitations to attend new product launches live at trade shows.
- Co-Branding Opportunities: Top performers may collaborate with UBHOME to launch limited-edition co-branded products, sharing both visibility and profits.
Support
Q1: How can I extend my product warranty and earn cashback?
A:Extended Warranty:
- Register your device within 30 days of purchase to receive a free 3-month warranty extension.
Cashback Rewards:
- Earn 10−50 USD cash for submitting verified product feedback or troubleshooting tips used by other customers.
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Q2: Does UBHOME offer free technical support?
A:Yes! All users receive:
- 24/7 Live Support: Chat with experts for real-time troubleshooting.
- Free Annual Tune-Up: Schedule a complimentary device health check (covers software updates and performance optimization).
- Video Guides: Access step-by-step repair tutorials in the app’s “Help Center.”
Q3: Are there rewards for eco-friendly actions?
A:Absolutely! Join ourGreen Loyalty Program:
- Recycle & Save: Return old Ubhome devices for recycling and earn 20% off your next purchase.
Q4: What exclusive perks do long-term users get?
A:Loyalty unlockspremium benefits:
- VIP Service Tier: After 2+ years of ownership, enjoy priority repair scheduling and discounted replacement parts.
- Member-Only Sales: Early access to clearance events and refurbished products.
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